At Community Access Transportation, we understand the importance of privacy and are committed to protecting the personal

information of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including information collected for text messaging purposes.

**1. Information We Collect:**
- Personal Information: We may collect personal information such as your name, contact information, medical history, and insurance details to provide our transportation services.
- Usage Information: We collect information about how you interact with our services, including your use of our website, mobile application, and text messaging services.
- Text Messaging Information: We collect information related to text messages sent and received for the purpose of scheduling and confirming transportation services.

**2. How We Use Your Information:**
- Providing Services: We use your information to facilitate transportation services, including scheduling, routing, and communicating with you about your appointments.
- Improving Services: We may use your information to improve our services, such as analyzing usage patterns and identifying areas for enhancement.
- Communication: We use your contact information to send important updates, confirm appointments, notifications, and promotional offers related to our services.

**3. Information Sharing and Disclosure:**
- Service Providers: We do not share your information with third-party service providers.
- Legal Compliance: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.
- Consent: We may share your information with your consent to our staff only.

**4. Data Security:**
- We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

**5. Your Choices:**
- Opt-In: You may opt in for receiving promotional communications from us by following the instructions provided in the communication.
- Access and Correction: You may request access to and correction of your personal information in our records.

**6. Children's Privacy:**
- Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

**7. Changes to this Privacy Policy:**
- We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other means.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at 508-933-9422.

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**8.Privacy Policy and SMS Compliance**

Privacy Policy

Community Access Inc is committed to protecting your privacy.

SMS/Text Messaging Policy:

• We do not share SMS opt-in data or consent with third parties, except as needed to provide our services (e.g., platform providers or phone carriers).

• Your SMS opt-in and consent information will only be used to deliver the services you requested.

SMS Messages

• Start Message: Community Access: Thanks for subscribing to [updates]! Reply HELP for help. Msg & data rates may apply. STOP to opt out. Consent is not a condition of purchase.

• Stop Message: Community Access: You are unsubscribed and will no longer receive messages.

• Help Message: Community Access: Contact us at [website/email/phone] for assistance.

Terms and Conditions

View our Terms and Conditions above.

To opt in, use methods like email, phone call, our website, or inbound text. To opt out, reply STOP.