Terms of Service and Privacy Policy

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Community Access Inc. ("we," "us," or "the Company") operates a mobile messaging program (the "Program") in connection with our transportation services. By participating in the Program, you agree to these Terms of Service and Privacy Policy.

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Terms of Service

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Program Name: Community Access Inc. Transportation Notifications.

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Program Description

The Program sends service-related SMS messages, including ride confirmations, pickup time reminders, and transportation service updates. Messages may include ride date, pickup time, and related service information.

Messages may be sent using automated technology, including autodialers and automated messaging systems. Message frequency varies but will not exceed 2 messages per day.

Message and data rates may apply for any messages sent to you from us and to us from you. Messages may be sent from different phone numbers or short codes. If you have questions about your text plan or data plan, please contact your wireless provider.

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User Opt-In

You may opt in to the Program by providing your mobile number through our website or by phone. By opting in, you voluntarily consent to receive recurring service-related SMS messages from Community Access Inc.

You confirm that you are the authorized user of the provided mobile number or have the necessary authority to provide it.

Opt-in methods include web form submission through the SMS Opt-In Form on our website and phone call consent by calling our office and verbally consenting to receive SMS notifications.

Upon subscribing, you will receive a confirmation SMS message stating: "You have subscribed to Community Access Inc. Transportation Notifications. You will receive up to 2 messages per day. Reply STOP to unsubscribe. Reply HELP for help."

This confirmation serves as verification of your subscription.

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User Opt-Out and Support

Text STOP to cancel and opt out of the Program at any time.

You may also opt out by replying to any message with QUIT, OPT-OUT, UNSUBSCRIBE, STOPALL, or END.

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After you send an opt-out keyword, we may send you one final SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from the Program unless you opt in again.

You may also opt out by calling our office and requesting removal from SMS communications.

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Text HELP for help.

You will receive a message "You have subscribed to Community Access Inc. notifications. You will receive up to 2 messages per day. Reply STOP to unsubscribe."

 

You may also contact Community Access Inc. support using the information provided in the Contact section of our website.

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Your participation in the Program is also governed by our Privacy Policy.

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Privacy Policy

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Personal Information We Collect

When you opt into our SMS Messaging Program through our website or by phone, we collect your full name, including first and last name, and your mobile phone number.

This information is collected solely for the purpose of sending service-related SMS notifications and ride confirmations.

 

How We Use Your Information

Your information is used exclusively to deliver text messages related to your transportation service. These may include ride confirmations, pickup time reminders, and service-related updates.

All SMS messages are strictly service-related. We do not send marketing or promotional content via SMS.

Messages may be sent using automated technology, including autodialers and messaging platforms, to ensure timely delivery of reminders and updates.

 

Message Content and Frequency

SMS messages may include your ride date, pickup time, and related transportation service information. No sensitive personal data is included in SMS messages.

Message frequency will not exceed 2 messages per day, depending on your ride schedule.

 

Fees and Charges

Community Access Inc. does not charge fees for receiving SMS messages. However, message and data rates may apply based on your mobile service provider's plan.

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Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to provide the requested transportation-related SMS service.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Cookies and Browser Data

Our SMS Opt-In Form does not use cookies, and we do not collect IP addresses, browser metadata, or other non-essential web tracking information through the form.

 

Data Protection and Security

We employ appropriate administrative and technical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Your information is stored securely and retained only for as long as needed to fulfill service-related functions.

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Disclaimer of Warranty and Liability

The Program is provided "as-is" and may be subject to delays, errors, or delivery failures. Community Access Inc. is not responsible for delayed, failed, or misdirected messages. Availability may vary based on location and mobile carrier.

Carriers are not liable for any delayed or undelivered messages.

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Modifications

We reserve the right to modify or terminate the Program or these Terms of Service and Privacy Policy at any time. Continued participation in the Program indicates your acceptance of any changes. Updated terms will be posted on our website.

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Questions or Concerns

If you have any questions about these Terms of Service and Privacy Policy or our data practices, please contact us through the Contact section of our website.